Operating Model · Documentation · Collaboration
Organic tool and knowledge landscapes hide decisions. I create a shared structure for work, knowledge and ownership – not documentation for its own sake, but a dependable operating model that teams can actually use.
This service is relevant when dozens of Jira projects, Confluence spaces and local templates coexist. New colleagues cannot find a reliable source, decisions disappear and every team reinvents the same process.
- Consolidation and clear naming for Jira projects and Confluence spaces
- A stage-gate intake for new product and AI ideas
- Standards for decisions, responsibilities and handovers
- Reusable templates and decision records grounded in daily work
- A discoverable knowledge structure with clear ownership for maintenance
- Teams work within one shared, traceable structure
- Decisions and their context remain discoverable
- Onboarding and collaboration across locations become easier
- 01
Organize the current state
We identify duplicates, abandoned areas and the workflows people actually use.
- 02
Define the target model
Project, knowledge and decision structures are reduced to a small number of understandable principles.
- 03
Guide the migration
Content and ongoing work move into the model, ownership is clarified and teams adopt the new structure.
Relevant case study
In Luca's recent product engagement, 55 Jira projects were consolidated and 36 Confluence spaces rebuilt into one knowledge base. The structure connected product management, decisions and documentation for a team in Germany and Vietnam.
Read case studyFAQ
Is this primarily a tooling project?
No. Jira and Confluence are instruments, not the objective. Ownership, decisions and workflows come first; the tooling structure then reflects them.
Does all documentation need to be rewritten?
Usually not. Relevant content is organized and migrated, with additions where decisions or ownership remain unclear. Outdated and duplicate material is deliberately reduced.
Does this work for distributed teams?
Yes. Distributed teams especially need dependable written decisions and a shared knowledge structure across locations and time zones.
Tell me briefly what you are working on. You will get an honest view on whether and how I can help.